https://platinumtraininginstitute.com/wp-content/uploads/2023/11/logo-2018.png00Lee Havernhttps://platinumtraininginstitute.com/wp-content/uploads/2023/11/logo-2018.pngLee Havern2022-02-18 08:42:332022-02-18 08:42:33Lesson 3 First impressions and rapport building scenarios